Our Reviews

Came home from work to find out my water heater quit on me, and wanted to work with a local company to have the issue resolved quickly. I was put in touch with Travis who was able to switch the water heater out with a brand new one in a matter of hours! Very impressed with the professionalism and highly recommend Donnellys to anyone with a plumbing issue

Great service from Dillon and Kevin. Pleasant and efficient Donnelly Service people, as always. Glad to explain and discuss any detail of the work or possible issues needing to be addressed. Full confidence in Donnelly and everyone we've dealt with from them.

Donnelly’s HVAC - Matt has been THE BEST for over 4 years now. He is polite, courteous, and knowledgeable with each visit, whether it is routine checks on heating and AC system, troubleshooting issues we had, or replacing or repairing our system. We always and truly appreciate Matt’s professionalism and thorough details of his work. Jennifer answers questions we have and works in conjunction with Joe to make sure we have the most efficient and excellent service. Thank you to both Matt and Joe for your excellence in your work. Because of you, we are loyal customers.

James B. was professional, efficient, easy to communicate with, and very informative. Focused on what I’d like to see done, with pertinent, valuable suggestions. Was able to make use of all available discounts.

Our hot water heater was leaking early in the morning, called and had Joe come out. He removed the old one and had a new one installed before dinner. He was very friendly and professional and explained exactly what he did. Great company!

Derrick did a great job! He covered a lot of issues; replaced a faucet, water heater, some valves, a water softener and sump pump! Efficiently done, thanks

Technician was on time and very efficient

Caleb was very professional and knew what he was doing. It was a job well done.

Khalij was great. Thank you!

Good job done in a timely manner. Also professional in completing the job.

Very good and friendly service.

They were on time to replace my furnace, polite and professional, answered all of my questions and cleaned up after themselves and put everything back in my utility room the way they had found it, for the most part. The overall cost is a bit high, but as it comes with a 10 year parts and labor warranty I guess that's ok, but I have to pay $20 a month in addition to maintain this. So...as I've said, a bit costly. I feel as if maybe I jumped the gun in replacing it, as there really wasn't anything wrong with old furnace except that it was old. But hopefully this will last me until I leave this earth.

Great service overall. Technician was very thorough and answered all questions I had.

Had a laundry tub clogged. Bobby Burkle came out and was able to clear the clog and get the water moving again using a snake machine . He was very helpful with what to use to help keep it clean. Thank you very much Bobby!

Very Professional, Polite and Clean! I would definitely recommend this Company.

we have used Donnelly for the past five years and have always had prompt responses. Many times they respond the very same day. We have gotten excellent prices. so glad they recommended the comfort protection membership plan. It has saved us significantly and would recommend you joining. Technician always give you a clear picture of what’s going on and your options.

Nicholas did an excellent job. He explained everything that he was going to do. He is very professional, yet friendly

Great customer service. Did the work making it more serviceable by customer.

Thank you for your professional and friendly service!

Just wanted to let you know that Domingo did a Fantastic job with our AC Unit. Very professional , thorough and informative. Would definitely recommend. Thank you.

I give Joseph a 10, he is kind and the most knowledgeable. He will give you a professional and honest answer. He gave me a piece of mind. Now I know what needs to be done.

The technician took out the time to be thorough, and resolve my issue with my heating system.

Prompt and great service and clean!

The technicians were excellent. Knowledgeable and efficient. Worked very hard all day, replaced furnace and AC unit in one day. Tremendous work.

Very efficient and helpful!

Clean, detailed verbal report and in written form as well. Asked if we had any questions at least three different times.

we have used Donnelly for the past five years and have always had prompt responses. Many times they respond the very same day. We have gotten excellent prices. so glad they recommended the comfort protection membership plan. It has saved us significantly and would recommend you joining. Technician always give you a clear picture of what’s going on and your options.

Dylan was a true professional. Communicated well, did a professional repair / installation. Was promptly at my home and was efficient and proficient. It was great to have Donnelly available on Saturday and ensure a great person was at my home. Have nurses Donnelly for years and they keep getting better!

Derrick was very professional and explained everything very thoroughly before giving the quote. He also was very clean and respectful of our property on top of being a very nice young man.

Amazing service, so helpful

Fantastic company with friendly very skilled and knowledgeable employees. James was leading on our project and he was amazing!

Great customer service. Did the work making it more serviceable by customer.

Very helpful and knew his stuff

Our experience has been so good with everyone who helped us to resolve our problem. Mark, Daniel, and Kyle are great.

Easy scheduling. Great communication throughout. Caleb did great work!

We recently had the opportunity to work with Travis from Donnelly’s. Travis was incredibly knowledgeable, he assessed our issue and fixed it within the time he was here. He explained the process of what he was repairing and shared a lot of knowledge! We will request Travis from here on out when using Donnelly’s- he was excellent!

Professional job well done. Provided insight to potential issues on the horizon.

Kevin did a terrific job checking our A/C system to make sure everything was working properly. Thanks for the follow up.

Duane was professional and transparent, seemed to genuinely care about our air system and knew what he was talking about.

The service from Donnelly is great. Technicians are always on time, courteous and explain the issues so I can understand what is needed. They never push service that is not needed and I find the price to be very reasonable and competitive. Very happy with them which is why I continue to use this company.

Service was excellent best technician ever I will always ask for nick

Brandon was absolutely fantastic, professional and an expert. Totally appreciate the time he took explaining and have total confidence in the solution.

Excellent work. Very informed employee, explained everything very well.

Exceptional work, completed in under 24 hours! Very professional workers.

I had a toilet that was constantly running. I called Donnelly and they were here the next day. The technician, James, was professional, polite and knowledgeable. It's working perfectly now! Thank you!

Professional, carefu. Job well Done. Thank you

Joe and Jake did a great job talking me through all of the work they were going to do. The technicians were very patient answering my questions about my new systems work and what to expect for maintenance.

Technician was on time and very efficient

Joseph was very professional and pleasant. I have used Donnelly's in the past and they continue to provide great service and value.

Travis is just awesome and so very informative! He is the best at what he does. It was a pleasure to have him do the job! Thank you Tom Gardner was here today replacing pipes under the sink! He was so nice and very informative of what was needed. Great guy and gotbthe job done with no hassel.

Duane did a great job for us as everyone at Donnelly has. Two of our ministers needed more thorough cleaning and he handled it quickly and thoroughly. I really like dealing with Donnelly! They showed up the same day and fixed everything quickly.

Several of your employees were involved in am extensive project in my back yard... extensive sump pump drainage system had to be replaced. All of these young men were fantastic. Very hard workers, polite, informative, courteous, kept us informed of progress. I also noticed that they often had a smile on their face while working and speaking to each other. They had great camaraderie as a team.

Caleb did a great job diagnosing and explaining the problems. Very clean work

Kevin was thorough and explained the recommendations for our system in a simplistic, yet informative manner. Very courteous and professional - another strong example as to why we continue to work with Donnelly's!

Dylan was friendly and super professional, great service!

The technician arrived on time providing us the photo and the name prior to so we knew who to expect. After work was completed, Domingo provided extensive estimates and details which is helpful for us to know what we need to be done as reference.

Great job. Very professional and courteous.

Excellent work. Very informed employee, explained everything very well.

Great service!

Daniel very polite and efficient. Excellent service!

Travis did a great job. He was polite, knew what he was doing, and performed the job of replacing my pressure reducing valve quickly and efficiently. Price was a little on the high side, but not outrageous and the monthly service plan was a great price, which gave me a 15% discount on the work, making it a generally good deal in the end.

Robert was professional and answered all my questions. He did a great job and worked in a timely manner.

Efficient and courteous service provided for something of an emergency situation was greatly appeciated! Kyle was great, and returned later to put in both a shiny new faucet in my kitchen and a new part In an upstairs toilet. I'd definitely have him again.

These guys are fantastic. Reliable, friendly, relaxed.

Dylan was very courteous and professional. He answered all my questions and completed the job efficiently.

Donnelly's has always given me excellent customer service. This was highlighted recently when our HVAC system completely failed on a Friday night. I called them on Saturday morning and a technician (Justin Henry)was in our home within 2 hours. Justin diagnosed the problem and the repair procedure within a few minutes. Justin was prompt, capable and friendly. I am grateful for his expertise.

Winter checkup Donnelly have been out to replace my water heater do the annual checkup on the furnace and air conditioner mat and James and the servicemen that have come to my house have been very very good polite professional and gave me A1 plus service. My experience has beyond expectations and very very professional at all levels and have given me professionalism at all levels I appreciate all your help and service and you are definitely great workers and great service thank you

Great job by Joseph Garber. Before and After pictures and description of the work is attached. Thank you for the work.

We had our annual AC system check. Nick was awesome. He was on time, clean, efficient, and knowledgeable. The check up went well and we elected to get our outside unit cleaned. Nick made some add'l suggestions for preventive measures going forward and prioritized them for us to think about for the next season.

experience with Andrew Gallagher

Efficient and courteous service provided for something of an emergency situation was greatly appeciated! Kyle was great, and returned later to put in both a shiny new faucet in my kitchen and a new part In an upstairs toilet. I'd definitely have him again.

Great job. Very professional and courteous.

Dylan and the crew were exemplary. Dylan constantly kept us apprised of the work being done. He also diligently worked to solve the leakiing water that flowed into the basement- it took 20 bath size towels and almost two hours for us to clean up the water that accrued from a leaking pipe seal that did not close because the seal could not adequately bond and dry out. The work done by the crew represents why we have confidence in your company. Take some money out of petty cash and treat this crew and their family to dinner at the closest family restaurant. It was three days of nasty brutal weather.

Robert from Donnelly’s came to do a seasonal check on our air conditioning system and he was so nice and explained everything and told us things other hvac companies didn’t . I will be requesting him every time !

They came out today and done a excellent job. He was efficient and I would use then again.

Thanks so much to Stanley Dort and his team at Donnelly's Plumbing Heating and Cooling for installing our new HVAC system as promised. Everything is now running smoothly. Job well done.

We were having a water pressure issue. I called to schedule an appointment and spoke with Maryann. She very pleasant to speak with and incredibly helpful. The technician, Nick Romanowski came out the next morning. He is very knowledgeable and explained everything well making it clear to me what the problem was. A very nice guy who listened to questions and gave honest answers and opinions. Also, no hard sell on things which I greatly appreciate!

Justin explained reason why my furnace stopped working which totally made sense. He is a very nice young man!

Today's experience with Donnelly's was outstanding, and I especially want to recognize my technician, Robert. From the moment he arrived, Robert demonstrated professionalism, honesty, and expertise. I inherited an older HVAC system when I bought my house just over a year ago, so I'm aware it requires regular servicing and will eventually need replacement. Robert took the time to explain everything clearly and offered valuable insights into my system's current state. What stood out most was how Robert communicated about the future without any high-pressure sales tactics. He was candid about the needs of my aging system and explained how Donnelly’s process works when the time comes to invest in a new one. I really appreciated the honest, informative conversation we had at the end of his visit. Robert's service was top-notch, and I’m grateful for his knowledge and guidance. Thank you, Robert, for your excellent work today!

Joe Albert was very knowledgeable and professional. The install crew did a great job and explained everything to me. Cleaned up very well before they left.

Great experience. Andrew was professional and courteous!

Tom did a great job inspecting all of my plumbing and installing a washer and dryer Flood Stop

Job went well, tech was helpful, informative and conciencous. Will be following up w you next week to get the job finished

Respectful of property and very diligent. Would recommend ! 6 month spring tune up check. All passed!!

Duane was great! He even explained what he was fixing and showed pictures of the job before and after!

The service tech was fine. My issue was that my appointment was for 8:00am-9:30am, and received a call at 8:52am advising that my appointment should not have been made. The tech will be out at 11:00am. Would have liked to have known this issue before the original appointment time.

Stanley and King are knowledgeable and experienced. They worked diligently till the job was finished. Very polite and respectful young men. They also were problem solvers to adjust the new equipment to the space available to them. I would recommend both men to anyone. I am pleased. Stanley took the time to explain everything to me, King went above and beyond his job.

Thanks for a job well done. Very professional team.

The service tech was fine. My issue was that my appointment was for 8:00am-9:30am, and received a call at 8:52am advising that my appointment should not have been made. The tech will be out at 11:00am. Would have liked to have known this issue before the original appointment time.

Duane Reddie is by far the Best Tech we have had work on our furnace & AC since dealing with Donnelly. We will only deal with him in the future. Thank you Duane for a job well done.

Domingo did a great job

Great job.

31-MAR-2025 Dan Kelly, our service tech, was very professional. He listened to our explanation as to why we called for service. He was very thorough with the repairs. Very happy with the service. Thanks so very much.

Very professional and great service

Great service. Duane was professional and spent a lot of time to explain.

Tech was on time, professional and did quality work.

James arrived on time for our plumbing needs. He gave us several options with the corresponding prices. He perform quality work and excellent clean up. I will certainly call Donnelly for any future needs We also decided to replace our ancient bathroom fixtures for both sink and tub/shower. James did excellent work. We are happy with the expert help from Donnelly

Very professional and great service

Stanley and King are knowledgeable and experienced. They worked diligently till the job was finished. Very polite and respectful young men. They also were problem solvers to adjust the new equipment to the space available to them. I would recommend both men to anyone. I am pleased. Stanley took the time to explain everything to me, King went above and beyond his job.

My hot water heater died. Joseph G came out the day I called and stayed until job was done. His friendly manner and professional work ethics were over the top. I’ve used Donnelly’s for years and have never been disappointed.

Very timely, communicated before and after and very professional

My hot water heater died. Joseph G came out the day I called and stayed until job was done. His friendly manner and professional work ethics were over the top. I’ve used Donnelly’s for years and have never been disappointed.

Duane was very thorough and did a wonderful job! Thanks!

James arrived on time for our plumbing needs. He gave us several options with the corresponding prices. He perform quality work and excellent clean up. I will certainly call Donnelly for any future needs

Domingo was very friendly, thorough, professional and completed the work in a timely manner.

Absolutely excellent,I have been using this company for many years they have never let me down,they have always been professional They know what they are doing,never ever gave me a problem with correcting the problem always on top of what has to be done

Donnelly’s were prompt in their response when I reached out last Saturday for AC repair. Their tech Justin Henry was very knowledgeable, and gave an honest opinion about the issues at hand and how to resolve it. We appreciate his help and Donnelly’s as well. We will surely recommend your business to people we know. 3/28/2025 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Donnelly’s came through again, for us! Jake Howenstein and his crew were very punctual, knowledgeable, professional, courteous and considerate, when they installed our new HVAC system today. Price was competitive with an honest quote from John O’Hara & Joseph Albert. We are happy with the outcome and will surely recommend Donnelly’s to everyone!!

Great job, on time Very pleasant person. Exceptionally good at diagnosis and explaining the issues. First rate technician

Good job done in a timely manner.

Duane was great! He answered all of my questions and explained them in detail. I understood what was involved. He was patient and courteous and l would recommend him highly.

Brandon Cuthbertson arrived for our HVAC inspection as promised and in no time had everything running smoothly. Much thanks to both Brandon and Donnelly's.

Very professional and great service

John explain well the problem of the AC that needs to be done

Our technician was thorough. He explained all of his work and showed me before and after pictures. Very satisfied.

Caleb is a delight. He called ahead and arrived in good time. He checked both toilets and fixed the one that was flushing itself. He explained everything he did. He was polite and respectful. Caleb is welcome here any time.

Very thankful for the insight and expertise given by Domingo Clendaniel.

Thank you for coming so quickly, and getting all the work done so well and so fast. It is much appreciated!

Our service person, Duane R, was honest, thorough, and knowledgeable. He took the time to explain how things worked and what could go wrong in the worst-case scenarios. Very happy with the service we received today!

My service tech Joe Madden did an awesome job! Took the time to explain what was going on with the sump pump and offered options to fix it. 👍👍👍👍👍 he completed the work and cleaned up when he was done! Very Professional and I highly recommend!

All excellent..

Caleb is a delight. He called ahead and arrived in good time. He checked both toilets and fixed the one that was flushing itself. He explained everything he did. He was polite and respectful. Caleb is welcome here any time.

Efficient and clean operation

Tech was on time, professional and did quality work.

Amazingly fast service! We had an emergency pipe leak and they came out same day and fixed it. Walked me through the issue so I could make an informed decision.

We called Donnelly for numerous small plumbing issues… Drains that wouldn’t hold water, a broken sprayer on a faucet, etc. Nick came and did an amazing job… Fixing the drains and identifying that the broken faucet was really a water pressure problem that should be remedied for the safety of all of the house plumbing. Nick was polite, efficient, and knowledgeable. He was very patient explaining the problems and the resolutions and educating us on how various shuttle valves worked. It was an excellent service experience! Update 3/25/2025 We continue to use Donnelly and especially Nick for our plumbing issues. He was here again today fixing a valve on a sprayer and replacing an expansion tank on our water heater. He could not be nicer and more efficient ... always taking the time to clearly explain what he is doing in language we can understand. Totally recommend Donnelly, especially Nick.

Donnelly's did an awesome job. Thank you.

Thank you so much. From my first call to Angie to Domingo fixing our air conditioner, service was excellent.very professional. Thank you again

Tom was very straightforward in his assessment of our home and gave excellent service. He provided clear options for necessary repairs vs. future plans for upgrades. He was kind, respectful, professional, and prompt.

The guys did a great job

Travis was helpful and clearly explained everything.

Matt spent a lot of time helping me understand my A/C unit. He is a very knowledgeable and thoughtful employee. Rare to trust someone from a company sent to your home, but Matt sure helped me, very sincere. Thanks, Matt.

So far my experience with Donnelly & Joseph has been outstanding. I would highly recommend them as a premier HVAC company

Polite, friendly, explained surge protector recommendation.

Dillon was very informative arrived on time good job 👍

Can’t recommend Donnelly’s enough. They were extremely friendly and prompt in getting same day service done. Joe was professional, knowledgeable, and tidy in his work.

Tom did an excellent job of replacing our leaking water heater adding a pan and drain and alarm so that if this happens again the basement won’t flood. He drove to Doylestown to pick up the replacement water heater himself when no one was available to deliver it so that he could complete the job in one day and get us hot water. He also replaced the regulator valve which had failed and added a shut off valve to the input water line. Very pleased with his work and fast service.

Pleasant tech did my yearly HVAC work explaining what he did and what repairs needed to be done.

Nick did a wonderful job. He was thorough, totally professional , and explained everything clearly--5 stars. Highest recommendation for Nick

I have had the privilege of using Donnelly’s for several large and small projects all of which they have excelled in service. I will never use another company to handle my plumbing or HVAC projects. I needed the gas line behind my new stove shortened so that it would sit flushed against the wall. Dylan was great. He came for the initial assessment a few days prior and returned to complete the project. Dylan was on time and had a pleasant attitude. He was super quick with changing out the line. Thanks Donnelly for another pleasant experience.

Arrived on time, friendly and professional, quality work.

Rob did a great job explaining everything! And gave me options to consider for in the future! Very personable as well!

James arrived on time for our plumbing needs. He gave us several options with the corresponding prices. He perform quality work and excellent clean up. I will certainly call Donnelly for any future needs

Tech was excellent and explained all my options

Friendly, professional service for my A/C unit from the Donnelly’s technician, Justin! Gave recommendations and allowed me to make decision that worked best for me. Pleasure to work with the Donnelly’s team.

Joseph was friendly and professional. He fully explained what needed to be done and why so that I was comfortable with my decision making. Would definitely use your services again.

Highly recommend Donnelly’s services. They were professional, prompt, efficient, and pleasant. Needed repairs were explained clearly. Additionally, I had an appointment the day after I called, despite the repairs not being an emergency, and some fairly extensive work was carried out promptly. For all that, the pricing was still reasonable.

Always a pleasure working with Donnelly

Great company quality work

Excellent service and very informative!!! Never go anywhere else! Dan Kelly was great! Highly recommend!!!

Justin is great! A very knowledgable and courteous professional.

Donnelly’s has been keeping my home cool in summer and warm in winter for more than 20 years! Their new unit installations are expertly done - quickly and cleanly. They employ good people and honor their warranties. Kevin recently did a routine “Heat Check” on our relatively new furnace (No Charge). Brandon just did a routine ”A/C Check” today, March 19, 2025. He replaced a filter in the furnace unit and another part that had only 10% useful life in the A/C unit outside. The cost was moderate; it’s a good feeling to know that the A/C is in good working order for the summer months to come.

Mike and team did a great job on our sewer line. Professional, informative, and did a nice job with clean uo. Will definitely use Donnelly's again.

Kevin was excellent!

James was incredibly professional and did top notch work today. He was extremely knowledgeable and did excellent work. The entire process with Donnelly’s was seamless start to finish. He responded to our emergency plumbing issue within an hour of our call and explained in detail what the issue was and how he would fix it. Very reasonable pricing for the amount of work that needed to be done. We would give James more than 5 stars if possible. We will definitely recommend Donnelly’s plumbing to friends and neighbors.

Installed a new HVAC. Everyone on team was knowledgeable and tested new unit several times. Took the time to show me where the filters were as well. Sales team was also highly knowledgeable and a good experience all around. This was my second quote but I went with them based on level of experience and ability to advise me on what we needed.

Very efficient. He was also very patient while I asked him questions

While not the cheapest, you and your team continue to be reliable and trustworthy. Everyone was understanding of the urgency and personal impact, and demonstrated a clear commitment to resolving our issues.

Knowledge and helpful

I can’t say enough good things about Donnelly‘s plumbing and heating I’ve been using them for the past several years and I have never been happier or had better service with any other vendor that I use and I will continue to use Donnelly”s

March 2025: Joseph Garber came out for a plumbing inspection which is a covered service for the $20/monthly fee I pay. He was professional, personable, punctual and just nice. All of their service reps should have some of the “P”s listed above. Adjusted my review rating from 2 stars to 4 stars. Jan 2025: Horrible experience with the last service visit by Kevin McCullogh. He arrived without a service appointment while I was at work but my son was at home. My son let him in to do the work when he couldn’t reach me at work. The service was done well but it was an hot mess with the payment. I had to call the main office from work to make arrangements. All of this made my son late for his college class because none of it was planned. Not the experience I am used to. Disappointed and I am doubting using them for another service I was considering.

Very timely, communicated before and after and very professional

April 2024 - I proactively replaced my furnace and A/C today, Jake and Jayson were wonderful, so quiet while doing their installation while I worked from home. They explained and showed me all the new equipment, walked me through the new thermostat and set my app up for me. They will file all my warranties and mail me the completed paperwork. I continue to be impressed with all of Donnelly’s employees and really appreciate how personable and knowledgeable they are. Feb 2023- Donnelly’s was fantastic again in an emergency situation. My hot water heater sprung a leak overnight and Donnellys came out and replace the equipment in the morning . I asked them to check the sump pump as I hadn’t heard it run in a while and the motor was gone, they replace that as well. Joe was great, courteous, efficient and knowledgeable. Happy they are my service provider for HVAC and plumbing! April 2022- Donnelly's has been a great service provider for my Hvac/heating and plumbing needs. All tech's are courteous and timely and provide a good overview of the service they provided. I really like that Donnelly's has already scheduled my annual plumbing and heating checkup for later in 2021, one less thing for me to remember to do and it's on my calendar!

The staff is extremely knowledgeable and very friendly

Bobby from Donnely's Plumbing texted ahead and arrived exactly the time of arrival. He did some peripheral testing and explained we had possibly two options and their costs. He was extremely knowledgeable, polite and professional. He resolved our plumbing issue easily and now our problem is solved. I have saved all of their demographics and in the event, we need and plumbing again Donnelly will be our first call!!

Dylan and team were great. Very responsive and replaced our toilet quickly, making sure it was the one we wanted. Thanks again!

Justin came in and got to work. Explained what needed to b done did it I would definitely recommend your company to my friends

Rob was efficient and very pleasant.

Tom did a great job.

Travis did a great job in putting a water heater in my house.he did a great job explaining everything to myself and wife

I call Donnelly’s for all my plumbing needs. Tom is great. He has fixed a few issues we have had at the house. He is always great at explaining what he is doing. He always takes the time to try to figure out how you can avoid having similar plumbing issues. I recommend them as I am always pleased with the results and the customer service.

Joe did a great job at installing a new toilet in our home . He was friendly efficient on time and courteous. We have been very happy with service from Donnellys

Derrik is wonderful example for the Donnelly company. It became obvious that he really knows his “stuff.” He carefully explains, works carefully and efficiently. In short, a great job.

Great service and knowledgable.

Hands down the best experience with full HVAC and water heater replacement. From estimate through the work performed these guys were down to earth, courteous, thorough, and answered all possible questions. The new setup looks great and is making a huge difference in our home already. Thank you!

We called Donnelly’s Cooling, Heating and Plumbing late on a Wednesday. They came at noon Thursday to evaluate our problem of a slow shower drain and desire to replace 2 toilets. By 4:30 Thursday, our toilets were replaced and the drain fixed. Our technician, Joe Madden, was friendly and knowledgeable. He cleaned up everything thoroughly. We highly recommend Donnelly’s!

Kyle showed a courteous demeanor with a professional focus on our plumbing issue. He was able to effect the necessary repairs after locating the needed parts. As a competent technician, Kyle is an outstanding representative of Donnelly's Cooling, Heating and Plumbing. Donnelly's has been a reliable company with a first-rate record of dealing with our repair needs. We will stick with them and their technical support through agents like Kyle.

Efficient and courteous service provided for something of an emergency situation was greatly appeciated!

They were very nice and efficient but a little pricey. I paid $1200 for a new toilet. They'll get the job done but you'll pay for it.

Professional, quick, gave full explanation of what needed to be done and associated costs. Matt was thorough, pleasant and knowledgable. Repair was quick and done correctly!

This was my first time using Donnelly's. I wanted a local company with the professionalism and reliability of a large company. Donnelly's was the perfect match for me. They fixed my HVAC and replaced the Sump Pump with a battery backup system, which without one, had overflowed during a recent storm. They caught the water heater was leaking water and the insulation was all wet. Had I not called for service; the water heater alone could have caused damage to my home. Now the sump pump and water heater are new and reliable. The technicians were professional and friendly. They covered my floors where they worked and used paper booties over their shoes as not to cause any mud or dirt from being tracked in. I highly recommend Donnelly's to anyone looking for a reliable company that provides these services.

I highly recommend James at Donnelly’s. He explained everything beforehand and fixed the bathroom leak perfectly.

Nick was professional, a complete gentleman along with letting me know exactly what needed to be done.

Stanley and Matthew arrived promptly as scheduled. They worked efficiently while maintaining attention to workspace cleanliness. They periodically kept me apprised of their progress and the status of remaining work to be completed. Upon completion, we reviewed the work performed and tested the new furnace and thermostat. They knowledgeably answered all my questions and provided valuable system operation information. Overall, Stanley and Matthew completed the tasks in a timely, efficient and professional manner. I recommend highly.

Rocci and Nick were super helpful and efficient!

Joe G. Was terrific-great job in 3 new toilets!

The technician Travis was very helpful.

Solid guidance and quality workmanship.

Quick, friendly service and super informative specialist who quickly solved a nagging water pressure issue with our plumbing, ask for Tom Gardner!

Kyle was very friendly and thorough. He communicated well, was on time and able to complete all necessary work.

3/11/25 Kevin McCullough performed a thorough check of my air conditioning system and explained everything he did in easy to understand terminology. Excellent job, Kevin! 12/3/24 I gained a real appreciation for the value of an annual plumbing service check as I experienced my first one last week. James Bernier walked me through the process and explained what he was looking for as he inspected each item. Today he returned to install a brand new water softener system to combat the issues my extremely hard water has been causing to all my appliances that use water. During installation, he discovered and repaired a leak in the main water pipe that would have certainly caused imminent damage and expense had he not identified the problem. Thanks so much, James! You’re the best! Feb 2024 James Bernier did an excellent job replacing my failed main sump pump and its backup battery. He is knowledgeable and thorough, answered all my questions and explained everything he did. I’d certainly request him for future plumbing needs.

Our plumbing technician was very thorough and explained everything he did. I would definitely use Donnelly again if you needed this service again.

I have been using Donnelly's for HVAC System maintenance for several years now. I have always experienced prompt friendly service with consideration of time and budget constraints. Technician Cliff Yancy has been to my house several times. He will recommend services he feels are necessary and more importantly, take the time to explain the benefits and costs. I have had similar experiences with other technicians as well. I would recommend Donnelly's for maintenance and service.

Tech was prompt, friendly, explained service and did a great job.. thanks.informed me on what repairs where needed and why ... awesome. Gave estimate on p-traps and toilet replacement.

Bobby Burkle was very courteous, professional and informative. I would recommend and use Donnelly again.

Kyle made certain the job was done right triple checked his work thank u Kyle

Customer for many years, paid for maintenance service, and had equipment failure. Donnelly's wanted to charge $450 to replace a condensation line that is nothing more than vinyl tubing that connects to a pump and goes to a drain. I installed it myself for $25 and now Donnelly says it has voided my warranty. Donnelly's wants their customers to pay their high maintenance fees with little regard for their customers. I would give one star and hate to do this because the technicians are terrific. They are always professional and courteous. The company itself is looking to cash grab customers through unreasonably high prices.

Dan and nick did a excellent job very professional and knowledgeable would recommend to neighbors family and friends

James B with Donnelly’s was great! Professional, informative and timely

Very nice people and professional interactions, overall. Showed up on time and worked diligently. Technician did a detailed inspection and explained my options very clearly. Completed the service and heater cleaning efficiently and with high quality, although costly. Over $600 to clean a few components of my heater system seems high.

The Tech was very knowledgeable and explained the maintenance process. Also I was impressed that he showed up on time. I highly recommend Donnelly’s